Terms of service
Welcome to CT Hardware! By using our website (www.cthardware.com) and purchasing products from our store, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase or using the website.
General Website Usage
By accessing or using the website, you agree to abide by these terms and applicable laws. If you do not agree, please refrain from using the site.
• Content Ownership
All materials, images, logos, and content displayed on the site are the property of CT Hardware or its partners. You may not reproduce, distribute, or exploit any content without prior written consent.
• User Conduct
You agree not to misuse the website, such as attempting to harm the website, introduce viruses, or hack into secured areas. CT Hardware reserves the right to restrict access to individuals who engage in such behavior.
• Inaccuracy Information
From time to time, there may be information on (www.cthardware.com) that contains typographical errors, inaccuracies, and omissions, that may relate to product description, pricing, availability, and article contents. We reserve the right to correct any errors or inaccuracies and change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it to us with the invoice. Please check out the “Return and Refund Policy”.
Orders and Acceptance
When you place an order on our website, you are making an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including but not limited to pricing errors, product unavailability, or issues with payment processing.
• Pricing and Availability
All prices are displayed in Malaysian Ringgit (MYR) and are subject to change without notice. We do our best to ensure accurate pricing, but in the event of a pricing error, we reserve the right to cancel or modify orders.
• Order Confirmation
Once an order is placed, you will receive an order confirmation email. However, this does not constitute acceptance of the order. Orders are considered accepted only after we have confirmed product availability and processed your payment.
Payments
We accept multiple payment methods, including credit/debit cards, online bank transfers, and e-wallets. All payments are securely processed via third-party payment gateways. Please ensure your billing and payment details are accurate to avoid delays.
Shipping & Delivery
We deliver across Malaysia and provide estimated delivery times during checkout. While we strive to meet these timeframes, delays may occur due to unforeseen circumstances. Shipping charges, if applicable, will be calculated at checkout.
Returns & Refunds
Please refer to our Returns & Refunds page for detailed information on product returns. If you are unsatisfied with your purchase, contact us within the stipulated return period for assistance.
Warranty
CT Hardware offers warranty coverage on many of its products. Please review our Warranty Guidelines page to understand the scope and duration of warranties on specific items.
Limitation of Liability
CT Hardware will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to loss of profits, data, or business interruption.
Privacy & Security
Your use of the website is also governed by our Privacy and Cookie Policy, which explains how we collect, use, and protect your personal information. Please review this policy to understand your rights and responsibilities regarding data security.
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of these changes.
Termination
This agreement is effective unless and until either by the customer or CT Hardware. The customer may terminate this agreement at any time. However, CT Hardware may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply with the terms and conditions above.
Contact Us
If you have any questions or concerns about these terms, please contact us:
- Email: info@cthardware.com
- Phone: 03-78730000