Orders & Payment
BUYING FROM US
There are a few ways you can buy goods from us, as listed below:
To order online you need to browse the product and add it into the cart. You can always review the items in the cart before checkout, once you are ready to make payment simply click on the checkout button and follow the next instructions.
Once your payment has been successfully processed you will be directed to the Order Confirmation screen. This will confirm your unique order reference number along with details of your order, this will also be emailed to you.
Order by Phone
To order by phone simply give us a call to place your order. We will collect all your delivery details, the product(s) you wish to order and then we will give you payment links to make your payment or you can request for cash on delivery for Klang Valley area only. Please note we do NOT store any credit/debit card details nor do we write them down. For your own security please do not include any card details within emails.
Order in Stores
Pick up a copy of our catalogue from the branch or browse from our website. Note the model name or SKU number to refer for order
A member of the team at the store will take your order details and once confirmed will pick your order. If more items are required than the stock level available then these can be ordered for pick up or delivery depending on the availability of the items. An invoice will be printed and payment to be made to complete the order (we accept cash and most credit or debit cards).
PAYMENT & SHOPPING GUIDELINES
Pricing: We strives to provide accurate prices and product descriptions. However, prices and quantities may change without notice. CT Hardware reserves the right to limit orders based on out-of-stock situations, pricing and description errors.
Out-of-Stock Items: If we are unable to fulfill an order due to a product that is unexpectedly out-of-stock, you will be notified and given option either to keep the order or refunded the full price of your order. CT Hardware is not held responsible for any typographical errors or claims made by the manufacturer or the purchaser. You will receive a confirmation email once you have successfully placed your order, detailling all the product, payment and shipping information.
SECURE PAYMENT VIA IPAY88
CT Hardware (cthardware.com) partners with iPay88 to offer quick, safe and secure online payment switching gateway, via credit card, online banking transfer, e-debit or e-wallet. We accept ePayment in Ringgit Malaysia (RM) as listed below:
Payment Powered by iPay88
With multiple internet payment options offered, CT Hardware Online Store assures you have a smooth and secure shopping experience. Powered by iPay88, you will enjoy real-time online payment and confirmation upon successful transactions.
No additional surcharge imposed on customer for MasterCard or Visa payment. Any surcharge will be absorbed by CTHARDWARE.COM.
Please note that your payment is processed by Mobile88.com Sdn Bhd (iPay88). The name of Mobile88.com or Mobile88.com Sdn Bhd will be shown on your Credit Card/Bank Statement and you will also receive a notification e-mail from iPay88 on this transaction.
CT Hardware Online Store is not responsible for typographical or photographic errors. Prices and specifications are subjected to change without notice.
Designated trademarks and brands are the property of their respective owners. Need help? Please call us at +603 7873 0000